What To Include
- What you were trying to do.
- What happened instead.
- Your iPhone model and iOS version, if known.
- The PawCase app version, if available.
Support
How can we help?
For PawCase questions, bug reports, or feedback, email Dawked Up Productions LLC. PawCase is not for emergencies; contact a veterinarian or emergency veterinary clinic for urgent pet health concerns.
Privacy Reminder
PawCase stores app data locally. Support email is separate from the app, so only include pet or personal details you are comfortable sending by email.
App Store
Purchases, refunds, downloads, and Family Sharing are handled by Apple through the App Store and your Apple Account settings.
Response Time
We are a small studio. We try to respond to support emails as soon as practical, usually within a few business days.